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4 comments:

  1. Is there a way you could monitor TWS 8.x , 9.x Agents . We have challenge monitoring agents/FTAs during the JNEXTDAY . We receive a false alarm, e-mails on it as it works based on LINK status. Please suggest with solution on it.

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    Replies
    1. Monitoring link status is a good practice, to avoid unnecessary notifications during SwitchPlan you can see if your monitoring tool allow you to implement one of the following strategies:
      1) Do not send a notification if the unlink happen in the time window when SwitchPlan usually runs
      2) send a notification only if the agent stays unlinked for more than 5/10 minutes

      Delete
    2. Monitoring link status is a good practice, to avoid unnecessary notifications during SwitchPlan you can see if your monitoring tool allow you to implement one of the following strategies:
      1) Do not send a notification if the unlink happen in the time window when SwitchPlan usually runs
      2) send a notification only if the agent stays unlinked for more than 5/10 minutes

      Delete
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    ReplyDelete